In South Africa, telecom operator Cell C has informed its contract customers that most of their subscription fees will increase from 1 December 2022.
The operator said the price hikes will affect all postpaid customers, including those in the middle of their contract periods.
Cell C’s postpaid subscribers all roam on Vodacom’s network, even though it has an extensive national roaming agreement with MTN that gives it access to MTN’s 3G and 4G radio networks.
It migrated its contract subscribers to Vodacom’s network between December 2020 and February 2021.
In a statement, chief commercial officer Simo Mkhize wrote, “We have not effected any increases to our pricing since 2019 in our quest to ease some of the hardships of the past few years, exacerbated further by the global pandemic that brought along its own set of challenges.”
“However, sustained inflationary pressures and rising input costs have made price adjustments necessary,” Mkhize said; the exact date subscribers’ price increases kick in depends on their billing cycles, and percentage increases vary according to package, he added.
“Every effort has been made to keep the price increase as low as possible,” said Mkhize. Most price increases are between 5 per cent and 6 per cent, with some as high as 12.7 per cent and one legacy package getting a 20 per cent hike.