Chief Executive Officer of MTN Rwandacell (MTN Rwanda) Mitwa Ng’ambi met with Ericsson’s Senior Vice President, Chief Technology Officer and Head of Strategy, Erik Ekudden, on the sidelines of the annual Broadband Commission meeting, where they discussed their long-term partnership.
Over the past few years, this collaboration has seen various services and products within MTN Rwanda and Mobile Money Rwanda Ltd being established, closing the digital divide and propelling financial inclusion, read the statement.
The telecom service provider has been working with Ericsson to enhance consumer experience through the current Managed Services Solutions, which includes MTN’s modernized Network Operating Centre (NOC), which has been implemented to manage the end-to-end monitoring of MTN’s network.
The statement further added that through the NOC, MTN Rwanda’s Network Operations Centre and the Incidents Management tools are automated in order to improve network operations efficiency and increase customer experience.
Mitwa Ng’ambi said, “Ericsson has been a prominent partner in Rwanda over the last two decades. Their services have enabled us to shift from product to platform, aligning seamlessly with our overarching strategy to offer the largest and most valuable platforms by delivering 100 per cent network coverage and bridging the current digital and financial barriers. We look forward to achieving these targets to enrich our customers and stakeholders because we believe that everyone deserves the benefits of modern-day connection.”
Furthermore, Ericsson has enabled Mobile Money Rwanda Ltd to offer digital financial services such as P2P, Cashin, Cashout and Airtime Purchase and further advanced payment options like Loans and Savings, Bill Payments and Remittances, the statement added.
“We are pleased with the relationship we have built with MTN Rwanda and the opportunities we have had to be part of the country’s social and economic progress,” Ekudden commented.